Privacy Policy & Terms and Conditions

Privacy Policy
 

1. Information Collection:

• We collect personal information, including names, contact details, and payment information, for the purpose of order processing, customer support and marketing.

2. Information Usage:

• The collected information will be used for fulfilling orders, improving our services, sending promotional materials if you chose to subscribe. 

3. Data Protection:

• We take measures to ensure the security and proper use of customer data, preventing unauthorized access or disclosure.

4. Cookies and Tracking:

• Our website uses cookies to improve user experience and analyze website traffic.

5. Third-Party Sharing:

• Customer information may be shared with third parties service providers, marketing partners for the purpose of order fulfillment, marketing campaigns and customer support.

6. User Rights:

• Users have the right to access, correct, or delete their personal information. To exercise these rights, please contact us at (786) 656-6345.

7. Communication Preferences:

• Users can manage their communication preferences and opt-out of marketing communications by contacting the spa. 

8. Changes to the Privacy Policy:

• This privacy policy may be updated. The last revision was made on 12/19/2023.

9. Compliance:

• This privacy policy complies with relevant data protection laws and regulations.

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Terms and Conditions

1. Acceptance of Terms:

• By using our services, you agree to abide by these terms and conditions.

2. Order Acceptance:

• Orders are accepted based on product availability.

3. Pricing and Payments:

• Product pricing, taxes, and fees are detailed on our website. We accept payments through cash (in person) or card (in person and online).

4. Order Fulfillment:

• Orders are fulfilled according to our dispatch schedule. Delays may occur due to high demands or external reasons.

5. Returns and Refunds:

• Refer to our Returns and Refund Policy for detailed information.

6. Intellectual Property:

• All intellectual property, including trademarks and content, is owned by Oh' Lala Medical Spa.

7. User Conduct:

• Users are expected to respect community guidelines, not engage in harmful activities while in the spa.

8. Dispute Resolution:

• Disputes will be resolved through legal methods and mostly directly with the bank and/or pos system.

9. Termination of Services:

• We reserve the right to terminate services or refuse treatment for users who violate these terms and conditions.

10. Changes to Terms and Conditions: - These terms and conditions may be updated. The last revision was made on 12/19/2022.

11. Contact Information: - For inquiries or issues related to these terms and conditions, contact us at (786) 656-6345